Introducing Segments: Save and Reuse Your Campaign Audiences

You can now save frequently used contact filters as Segments and reuse them across your WhatsApp campaigns.

Instead of applying the same tags, attributes and contact filters every time you create a broadcast, simply build your audience once, save it as a Segment and select it whenever needed.

Your Audience Updates Automatically

Segments are dynamic. AiSensy checks your latest contact data every time a Segment is used.

If a contact starts matching the selected conditions, they are automatically added. If they no longer match, they are automatically removed.

This ensures your campaigns always reach contacts who currently meet your targeting conditions, without manually updating lists.

Create Audiences for Different Campaigns

You can create Segments for audiences such as:

• Customers who abandoned their cart
• Leads from a particular source
• Customers interested in a specific product
• High-value or repeat buyers
• Contacts who have opted in and are not blocked
• Customers from a particular city or location

You can combine tags, custom attributes and other contact filters to create audiences based on your exact campaign requirements.

Manage All Segments in One Place

From the Segments dashboard, you can:

• View the latest number of matching contacts
• Search and edit existing Segments
• Rename or clone a Segment
• Refresh contact counts
• Archive Segments you no longer use

To create one, go to Contacts, apply the required filters and click Save as Segment.