Latest News from the AiSensy team
We’ve launched three new updates to help Shopify brands recover more revenue and automate more of their customer journey on WhatsApp.
Here’s what’s new:
These updates are now available alongside 15 pre-built WhatsApp flows for abandoned carts, COD orders and order updates.
Your Shopify messages can now automatically display the exact product each customer viewed, added to their cart or purchased.
With Dynamic Product Images, AiSensy fetches the relevant product image directly from your Shopify store and adds it to supported WhatsApp messages.
This makes abandoned cart reminders and order updates more relevant without requiring you to create separate message templates for every product.
You can now automate the complete COD-to-prepaid journey on WhatsApp.
Once a customer places a COD order, AiSensy can automatically send a payment request & a follow-up reminder, giving the user an option to pay online.
This helps you convert more COD orders into prepaid orders, confirm genuine buyers and reduce the risk of RTO without manually following up with every customer.
The new Order Delivered flow lets you automatically send a WhatsApp notification once an order has been delivered.
Instead of ending the customer journey at shipping, you can now continue the conversation after delivery.
Use this flow to confirm successful delivery and follow it up with feedback requests or reorder reminders at the right time.
AiSensy’s Shopify integration now brings together 15 pre-built automation flows:
Monitor sent, delivered, read, clicked and replied metrics for every Shopify flow inside AiSensy.
This helps you identify which messages are driving engagement, conversions and recovered revenue across the customer journey.