Template Message Journey is now live on AiSensy

You can now see exactly what happens to your WhatsApp templates after submission.

No more guessing around approvals, rejections, or category changes.

What’s new

Every template now shows a complete timeline, including:

• When it was created
• When Meta reviewed it
• If the category was changed
• Whether it was approved or rejected

All updates are reflected in real time.

Why this helps

• Full visibility into template status
• No need to reach out to support for updates
• Faster debugging when a template gets rejected
• Clear understanding of pricing changes

Pricing visibility added

If Meta changes your template category, the cost impact is now visible.

For example, a shift from Utility to Marketing can increase per message pricing significantly.

If your message shifts from Utility to Marketing category due to Meta's updated guidelines, you will see the price shift inside the Template message journey.

What you can track

• Complete template lifecycle
• Auto category changes by Meta
• Approval and rejection events
• Timestamp for every update
• Pricing impact due to category changes

Where to find this

Go to Template Messages and open any template to view its journey.